Small-Group Northern Lights Tour from Reykjavik in a Super Jeep - FREE photos
Overview
This tour is a small group tour, ensuring a more personalized experience.
Inclusions
- Small group experience
- Reykjavik pick up & return transfer
- Guided northern lights tour in the comfort of customized SUV
- An expert northern lights guide
- Hot chocolate & biscuits
What to expect
This is a typical itinerary for this product
Stop At: Arctic Adventures, Skutuvogi 2, Reykjavik 104 Iceland
pick up takes up to 30 minutes
Duration: 30 minutes
Additional information
- Small group experience limited to maximum 16 participants per guide
- A moderate amount of walking is involved, good hiking shoes are highly recommended.
- Not wheelchair accessible
- Warm outdoor clothing is essential, also waterproof clothing, hat and gloves.
- This tour is weather dependent and, as such, is liable to last-minute cancellations (up until 6:15pm on the day)
- If you do not see the northern lights, or if your tour is cancelled due to bad weather, you may rebook for another evening free of charge (subject to availability). Contact the local supplier in order to rebook. Contact details are mentioned on your voucher.
- Most travelers can participate
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
- This tour/activity will have a maximum of 16 travelers
- Confirmation will be received at time of booking
Ticket delivery
Cancellation
We were taken out in the keep by Arno. He was the most enthusiastic and knowledgeable guy a real pleasure to have as our guide. He made it even more exciting with his natural enthusiasm. We were literally just in an area of no light pollution and he spotted something we pulled over and literally ...
We were taken out in the keep by Arno. He was the most enthusiastic and knowledgeable guy a real pleasure to have as our guide. He made it even more exciting with his natural enthusiasm. We were literally just in an area of no light pollution and he spotted something we pulled over and literally as soon as we got off the bus there she was. Aurora in all her glory. Great guide, great drink hot chocolate with Brennan and above all Aurora couldn’t recommend them enough particularly ArniThere was a miscommunication with the stop that we where supposed to get picked up at. We where supposed to be picked up at Hlemmur, there where 5 stops that where Hlemmur. We waited until 10:30 at night but no one came and picked us up. During this time, we saw the jeep and tried to flag it down...
There was a miscommunication with the stop that we where supposed to get picked up at. We where supposed to be picked up at Hlemmur, there where 5 stops that where Hlemmur. We waited until 10:30 at night but no one came and picked us up. During this time, we saw the jeep and tried to flag it down with no luck. We tried to find a contact number but there was no after hours contact and no way of contacting that guide. I had no missed calls from this company that stated that they where trying to contact me. I rung them in the morning and they stated that they had tried to contact us, we had received no contact from them. Refused to let us rebook the tour. The customer service was extremely rude, very dismissive and extremely rude to the point I was in tears. I will never recommend anyone to use this company and I never will again.We went on a northern lights trip and did not see any lights and we had a free rebooking if we did not see any. I called to rebook and they said that they were sold out. I was able to rebook a trip on my own, but had to pay full price.
We went on a northern lights trip and did not see any lights and we had a free rebooking if we did not see any. I called to rebook and they said that they were sold out. I was able to rebook a trip on my own, but had to pay full price.My tour was canceled in September due to bad weather and I still do not have a refund (November). My emails have been ignored
My tour was canceled in September due to bad weather and I still do not have a refund (November). My emails have been ignoredThe tour guide was knowledgeable and friendly, a lot of fun to talk to. The northern lights put on an amazing show, which is out of their control, but we wouldn’t have been able to see them without the tour guide taking us to a perfect spot. 10/10 would recommend.
The tour guide was knowledgeable and friendly, a lot of fun to talk to. The northern lights put on an amazing show, which is out of their control, but we wouldn’t have been able to see them without the tour guide taking us to a perfect spot. 10/10 would recommend.I paid for a service that wasn't delivered. I paid to see the northern lights and they kept the tour on although the weather was horrible (snow/rain/ice). They kept the tour on so they don't need to provide a reimbursement. I understand that you cannot see always the lights, but the weather was s...
I paid for a service that wasn't delivered. I paid to see the northern lights and they kept the tour on although the weather was horrible (snow/rain/ice). They kept the tour on so they don't need to provide a reimbursement. I understand that you cannot see always the lights, but the weather was so bad that it was clear to everyone that nothing will be seen. Absolutely unprofessional and unfair.