Xplor Park All-Inclusive Admission
Overview
Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits. These are ziplines, amphibious vehicles, underground rafts and stalactite rivers. On top of this, you'll also get all the services necessary to enjoy a full day of unlimited thrills and comfort.
Inclusions
- Access to 2 river circuits to paddle on rafts
- Access to two circuits with 14 ziplines
- Amphibious vehicles use
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Locker for two
- New attraction coming soon!
- Entry/Admission - Xplor
What to expect
Visit: Xplor, Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico
Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges.
Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included.
Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers.
Duration: 6 hours
Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges.
Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included.
Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers.
Duration: 6 hours
Additional information
- Not wheelchair accessible
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Not recommended for travelers with back problems
- As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
- The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
- Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
- Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
- Bring cash for incredible souvenirs purchasing.
- The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- You can get to the park by using the local transportation system "Colectivo" or by taxi.
- Travelers should have a moderate physical fitness level
- It is not possible to make the change of date the same day of your visit
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff
- Social distancing enforced throughout experience
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Temperature checks for travelers upon arrival
- Paid stay-at-home policy for staff with symptoms
- Contactless payments for gratuities and add-ons
- In case your temperature exceeds the 100.4º F (38º C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.
- Confirmation will be received at time of booking
Ticket delivery
You can present either a paper or an electronic voucher for this activity.
Cancellation
For a full refund, cancel at least 24 hours in advance of the start time of the experience.
X8347TTstevel
May 2022
Zip lines are fun, busy place but not too long to wait in lines. Staff are friendly and funny both in English or spanish
Zip lines are fun, busy place but not too long to wait in lines. Staff are friendly and funny both in English or spanishRayShriver
May 2022
We had a great time. Food could if been better but it's not a big deal while you are in the activities. The only negative thing I can say is some of the employees epically a few of the hotel pick up people are very very very disrespectful and rude
We had a great time. Food could if been better but it's not a big deal while you are in the activities. The only negative thing I can say is some of the employees epically a few of the hotel pick up people are very very very disrespectful and rudeLua_19101
May 2022
The best park I’ve been to, zip lines and food were amazing! Would recommend doing the zip lines first as it gets busy.
The best park I’ve been to, zip lines and food were amazing! Would recommend doing the zip lines first as it gets busy.gonetraveling3
May 2022
Xplor park was so much fun! There’s a ton to do, so I recommend getting there early morning so you have enough time (they close at 5). There is a lot of walking in the park to get from activity to activity, so be prepared. The zip lines, ATVs, and river walk were some of the best activities. The ...
Xplor park was so much fun! There’s a ton to do, so I recommend getting there early morning so you have enough time (they close at 5). There is a lot of walking in the park to get from activity to activity, so be prepared. The zip lines, ATVs, and river walk were some of the best activities. The buffet is also really good with lots of options to choose from. You can eat whenever you want since it’s included with your ticket. I’d recommend bringing water shoes so you’re more comfortable, but I also saw a few people walking around barefoot or with tennis shoes. Just know whatever shoes you’re wearing will get wet!lailarayesschafer
May 2022
When we arrived at the park, it was chaos. We bought the picture package and while we were getting fitted for helmets and provided instructions, the picture package employee took my credit card out of my hand as I was headed to put it in the credit card machine and said he would run it for me. I ...
When we arrived at the park, it was chaos. We bought the picture package and while we were getting fitted for helmets and provided instructions, the picture package employee took my credit card out of my hand as I was headed to put it in the credit card machine and said he would run it for me. I protested but he continued to walk away fast. He came back with it 15 minutes later. That night around midnight, a $1500 iPhone was ordered with my card and a $600 ATT phone bill was paid. Luckily I received the notifications and stopped the charges. We use cash when we travel for this very reason but made an exception and used our credit card this ONE time while in Mexico. It’s a shame because the park was wonderful but this ruined our experience and we won’t take another Xcaret tour again.TheJubjubBird
April 2022
We had an amazing time at Xplor! After visiting Xcaret and Xoximilco during previous visits to the area, we knew for certain that Xplor would exceed our expectations. First of all, like other Grupo Xcaret parks, Xplor is incredibly well organized. The staff members online, on the phone, and in-...
We had an amazing time at Xplor! After visiting Xcaret and Xoximilco during previous visits to the area, we knew for certain that Xplor would exceed our expectations. First of all, like other Grupo Xcaret parks, Xplor is incredibly well organized. The staff members online, on the phone, and in-person are all very friendly, helpful, knowledgeable, and polite. I experienced a minor issue with my photos and the customer service I received was top-notch and the issue was quickly resolved. As other reviewers have mentioned, safety is a top priority and I always felt that the staff members paid the necessary attention to safety protocols. Have no fears for yourself or your children! All the facilities are clean and well maintained. We did the underground expedition, both zip line circuits, amphibious vehicles, hammock splash, and stalactite river. The only thing we missed out on was the rafts. The zip lines at Xplor are really incredible. The views are beautiful and the thrills are exhilarating. Be advised that you will need to climb stairs and inclines. There may be some waits, depending on what time of the day that you go, but there are lots of shady areas, so you won’t be baking in the sun. And when you’re high up, there’s a lovely breeze. The buffet is delicious and has plenty of options for folks with dietary restrictions. We are vegetarians and piled our plates high with a range of delectable, hearty, and healthy items. The servers are very nice. The birds are beautiful. Also be sure to visit the beverage and cookie bar for a quick pick-me-up. The variety of juices and smoothies is impressive. The best thing was that they weren’t overly sweet. The oatmeal cookies were crunchy and yummy! Do make sure to purchase the photos. You’ll be glad that you did because you’ll be able to live in the moment and won’t have to mess around with waterproof cases for phones. The photos really are worth the money and you’ll laugh at that memories they provide. We can’t wait to return to Xplor. We’ll go at night next time!